Want to see the journey of your luggage. Now you can with the debut of Lambert-St. Louis International Airports' new inline baggage system at Terminal 1. We put cameras on luggage and ran it through the new system which includes more than 4,200 linear feet of new conveyors in Terminal 1. Watch how your luggage travels from the airline counters, down two levels, through through TSA's screening area then onto the airlines for pickup for the outbound flight.
Check out the ride here.
Terminal 2's new baggage system will go online in April.
Two major construction projects highlight the final pieces of a top to bottom makeover of Terminal 1 at Lambert-St. Louis International Airport.
Mayor Francis Slay and St. Louis County Executive Charlie Dooley joined Lambert Director Rhonda Hamm-Niebruegge in announcing Tuesday that construction will begin on a $6.7 million project to replace the original copper roof on Lambert’s historic domed vaults.
“The days are numbered to see the wonderful green patina on top of this architecturally historic building,” said Mayor Francis Slay. “The new skin will shine of raw copper like it did in the mid-‘50s when the Terminal was built. The roof will slowly transform in color again with time as this Airport serves new generations in this region.”
As that project begins, the Airport is winding down on a budgeted $50.7 million project to overhaul its baggage system in the lowest level of its terminals which will improve efficiencies in screening checked baggage and immediately upgrade the customer experience during the check-in process.
The new inline baggage system in Terminal 1 is now fully operational. Passengers in Terminal 1 can now hand off their luggage at the ticket counter versus having to transport bags to multiple explosive detection system (EDS) machines that were installed in the ticketing areas after 9/11. Terminal 1 now operates with three EDS 9800 series machines that are now out of public view. A new 4,200 linear feet conveyor system transports luggage from every Terminal 1 airline ticket counter, through the new EDS machines, and on to the airlines for pickup to the aircraft. If bags need further screening, the system automatically diverts them to a resolution room where security officers will do a hands-on inspection to ensure there is no threat.
The inline baggage system for Terminal 2 is set to go live in April. It will operate in the same way and will be equipped with the same EDS machines. That system has a shorter total conveyor run of 2,258 linear feet.
The U.S. Department of Homeland Security is covering 90 percent of the eligible project costs, or approximately $45.6 million, through grants and funding that were announced in 2010.
"Incorporating state-of-the-art Explosive Detection System technology into an automated system such as we now have at STL not only increases efficiencies and allows for airport growth, but it reduces TSA officer injuries from lifting and moving heavy bags," said Federal Security Director Bill Switzer. "In fact, most alarms can be resolved in the image resolution room without ever opening a bag."
“For passengers, it’s a return to the days of being able to actually check-in your bags at the ticket counter which is a convenience we haven’t been able to experience at Lambert in more than 12 years.” said Lambert Director Rhonda Hamm-Niebruegge. “Better yet, the stand-alone screening machines in the ticket areas will no longer be needed, freeing up space and improving the open space of our terminals.”
During the last two years, the baggage system construction was synched with on-going Airport Experience renovations that included major upgrades to Terminal 1 flooring, lighting, ticket counters, restrooms and signage. The $70 million renovation program, which also included improvements to Concourses A and C, wraps up this spring.
The new copper roof is the project that will top off all these recent improvements. The Airport is replacing the 60-year old solid copper roof with copper that’s bonded with a stainless steel core for greater durability. Demolition will begin on the most-eastern dome with demolition of the existing roof and installation of the new roof phased in moving west over the next 10 months. The project calls for installing approximately 102,000 sq. ft. of the copper material to cover the four domes. After installation, the original light bronze color of the copper will begin to turn dark brown within a year due to exposure to the elements. Over the next 20 years or so, the roof will patina to a soft green.
The roof construction will be led by general contractor Kozeny-Wagner. The major contractors for the new baggage system are C. Rallo/ Hunt Joint Venture, Five Star Airport Alliance and Vanderlande Industries.
The International Association of Firefighters Local 2665 Honor Guard. salute the flag flown in for fallen Columbia firefighter Lt. Bruce Britt.
American Airlines passengers at Lambert Airport watched members of the International Association of Firefighters Local 2665 Honor Guard as they accepted a special flag flown in to St. Louis.to honor a fallen firefighter. Lieutenant Bruce Britt, of Columbia, died in the line of duty Saturday, Feb. 22, when a walkway collapsed at a University of Missouri-Columbia run apartment complex. The Firefighters were somber as they accepted the flag that has honored fallen first responders since the terrorist attacks of September 11, 2001. The flag was presented by an American Airlines’ pilot. Memorial services were held for Lt. Britt in Columbia, Missouri and in his hometown, Williamsville, New Mexico.
Exchange student Camille Doligez enjoys a playful moment with Stevie and Lorna Korte, who have become her little sisters before her flight to Cincinnati onto Paris.
Angi and Stehen Korte were more than happy to welcome exhange student Camille Doligez, 18, from Paris. The family said they were elated to have a French student for more than five months as a member of their family especially since they had an empty bed vacated by their oldest daughter. "Samantha, our oldest daughter went off to college, so when they asked us, we said sure!" Doligez said she enjoyed her stay in St. Louis. It may have helped that she made some long lasting friendships while visiting. A few of her friends were also on hand to wish her safe travels back home to Paris. Doligez flew to Cincinnati and then on to Paris.
Both Portland and Trenton are new nonstop markets from Lambert while the San Francisco service adds additional frequency and seat availability. Frontier will provide roundtrip flights three days of the week between each destination. Frontier is offering introductory fares as low as $109* each way to Portland and San Francisco, and $55* each way to Trenton through Feb. 23, 2014, only at its website, FlyFrontier.com.
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“Frontier’s expansion of flights from St. Louis really addresses two top targets of service for this Airport with a new non-stop destination to Portland, Ore., and additional service to San Francisco,” said Lambert Director Rhonda Hamm-Niebruegge. “Trenton is also a new non-stop market and we believe it will be very attractive for both business and leisure travelers who want more price-conscious options to reach numerous destinations between New York City and Philadelphia.”
“With the addition of these three cities, St. Louis area residents now have an ultra-low fare option to get to both the east and west coast with Frontier,” said Daniel Shurz, Frontier’s senior vice president, Commercial.
When service starts, Frontier Airlines will offer nonstop service from St. Louis to a total of 10 destinations. Through its partnership with Apple Vacations, Frontier offers service to Cabo San Lucas, Cancun, Huatulco, and Puerto Vallarta, Mexico; Punta Cana, Dominican Republic; and Montego Bay, Jamaica. Domestically, nonstop service is available to Denver, Portland, San Francisco and Trenton.
Frontier currently operates flights to 75 destinations in the United States, Mexico, Costa Rica, Jamaica and the Dominican Republic with its primary hub at Denver International Airport. For more information, visit FlyFrontier.com.
Southwest Airlines Customer Service Rep. Roxy Mitchell jumps up with excitement to claim her prize at the Catch Us Giving Awards Reception.
More than 100 airline, tenant, concessionaire and Lambert Authority employees came together to celebrate their achievements at the 4th Annual Catch Us Giving Awards Reception. The reception was held on the B Concourse, Tuesday, February 11, 2014. Winners and nominees from 2013 were honored for providing excellent customer service to passengers and visitors at Lambert-St. Louis International Airport. The nominees and winners are always excited to hear their names called for a prize. Roxy Mitchell yelled with enthusiasm when her name was called as the winner of one of the many prizes. The event is hosted by Airport Director Rhonda Hamm-Niebruegge.
Lambert- St. Louis International Airport held its annual Catch Us Giving Annual Awards Reception today honoring those employees who have been recognized by passengers and visitors for going the extra mile. Airport Director Rhonda Hamm-Niebruegge named Customer Service Representative Keith Burleson with Air Serv as the Ambassador of the Year. Air Serv is the vendor which provides services to Southwest Airlines in Terminal 2. Burleson was chosen for being recognized by passengers and visitors throughout the year for providing excellent customer service.
“This event is a great time for us to come together as a unit and reinforce the importance of going the extra mile for the passengers we serve,” said Rhonda Hamm-Niebruegge, Lambert Airport Director.
The Catch Us Giving customer service program receives tremendous support from the business community. Sponsors of the Catch Us Giving Annual Awards Reception are American Airlines, Southwest Airlines, Funjet Vacations, The Regional Business Council, Extended Stay America, InMotion Entertainment, Hudson, Super Park and US Bank.
Makyla Wall and her mom, Lindsay, had a loving welcome home sign for dad, Jared Wall when he arrived at Lambert Airport.
Army Staff Sergeant Jared Wall arrived at Lambert- St. Louis International Airport to a warm, heartfelt welcome home sign made by his wife and daughter. Makyla patiently stood by her mother, Lindsay, holding a sign saying, "Just in time to be my Valentine. Welcome home daddy!" It had been a year since her dad, Army Staff Sergeant Wall left home for Korea. When she saw Dad she took off running into his arms! Wall said he is happy to be back home and just in time for two celebrations, Valentine’s Day and Lindsay’s birthday on February 18th. Wall also said he is home for the next 2-3 years. The family is stationed at Fort Leonard Wood.
Photographers from Channel 2 and Channel 5 get up close and personal to video beautiful new artwork at the ent/exit of the T1 Metrolink platform.
Passengers who come in and out of the Metrolink platform in Terminal 1 have a splash of beauty to behold in two new public art murals. The murals were created by artist Amy Cheng. The remarkable pieces of art are located at the top of the escalator (pictured above) and alongside the Terminal 1 Metrolink escalator. Cheng calls the artworks, "Nucleic Life Formation," suggesting a universal connection between people and the universe. Metro Transit and Lambert Airport introduced the artwork to the world Friday, January 31 in a joint press conference. The media was on hand to capture the two new inspirational pieces. The commissioned artwork is part of Metro Transit’s commitment to upgrade its light rail stations.
Lambert-St. Louis International Airport recorded a dip of less than one percent in overall passenger activity for 2013 serving 12,570,000 passengers. That’s roughly 112,000 passengers fewer than in 2012 when Lambert reported 12,683,000 passengers. This past year, Lambert recorded approximately 6,298,000 in enplanements and 6,272,000 in arriving passengers.
Lambert reported a positive finish in the final month of 2013 with December enplanements up 1.8 percent (515,000 vs. 506,000 in Dec. 2012) and arriving passengers up 0.6 percent (495,000 vs 492,000 in December 2012).
This is a bounce back after November saw the biggest drop in passenger enplanements (-7.2% vs. Nov. 2012) during 2013.
“We expected a downturn in November because of the late Thanksgiving holiday pushed it too close for many with travel plans for Christmas,” said Lambert Director Rhonda Hamm-Niebruegge. “Looking at overall trends, this is a just a slight dip after Lambert has seen two straight years of passenger growth in 2011 and 2012.”
For 2013, Southwest Airlines remained the top carrier with a near 48.7 percent market share based on enplaned passengers. Southwest enplaned 3,067,000 passengers in 2013. American is Lambert’s second biggest carrier with a 15.3 percent market share (964,000 enplaned passengers). Delta Air Lines is Lambert’s third largest carrier with a 13.9 percent market share (875,000 enplaned passengers) in 2013.
Lambert recorded 125,000 aircraft operations in 2013 for airlines, general aviation and military aircraft. Lambert’s serves on average 250 daily departures to more than 60 non-stop destinations.
Avoid parking fees the next time you pick up a passenger. Lambert provides free waiting zones for motorists near each terminal.